FAQ's
Why should I choose ToyicoKids?
At ToyicoKids, we pride ourselves on offering top-quality products at prices that are significantly more affordable compared to other leading brands. Our mission is to develop innovative, well-crafted items that bring joy and satisfaction to our customers.
When will I receive my order?
We work with reliable courier partners to ensure timely delivery. Orders are typically delivered within 1–3 working days.
Please note that delivery timelines may vary due to national holidays, unforeseen delays, or nationwide disruptions such as pandemics.
Have feedback about ToyicoKids?
We’d love to hear from you!
You can contact our customer support directly by calling us at +44 78 2201 5648 or by emailing us at contact@toyicokids.com.
Acceptance of Terms and Conditions
Welcome to ToyicoKids. All information and services displayed on our website represent an invitation to offer. When you place an order with us, it is considered an offer that is subject to the terms and conditions outlined below.
These terms form a binding agreement that governs all online transactions between you and toyicokids.com. Please read them carefully. By using our site and services, you confirm your acceptance of these terms and agree to be bound by any updates or revisions made in the future.
Accepted Payment Methods
We accept the following credit and debit cards:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- UnionPay
- Visa
All payments are processed securely for your protection.
Errors, Inaccuracies, and Omissions
At times, our website may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability.
ToyicoKids reserves the right to correct such errors or update information at any time without prior notice — including after you’ve submitted your order. We may also cancel orders if any detail is found to be incorrect.
Return & Exchange Policy
All orders dispatched from ToyicoKids are covered by a 30-day return and exchange policy. If you encounter any issues with your order, you are welcome to contact us using the details above, and we’ll be happy to assist you.
Customer Support Hours
Our support team is available Monday to Saturday, from 10 AM to 6 PM (UK time).
If you contact us outside of these hours, feel free to leave a message — we’ll get back to you as soon as we’re back in the office.